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Lotus Notes 8.01 crash on cut & paste

Alot of hits on this, but none with bt's. So here goes.

Comment: Is RHEL5 latest U supported?

Fact 1: Another unsupported OS customer
Fact 2: Fedora 9 on Thinkpad T61p
Fact 3: Lotus Notes 8.0.1
Fact 3: Reproducible every time
Fact 4: Stable unless you cut&paste

Backtrace:

Thread 1 (Thread 0x2de1630 (LWP 5082)):
#0 0x00110430 in __kernel_vsyscall ()
#1 0x00a88f21 in select () from /lib/libc.so.6
#2 0x00da1c91 in FRDoSleep () from /opt/ibm/lotus/notes/libnotes.so
#3 0x00da2e85 in OSRunExternalScript () from /opt/ibm/lotus/notes/libnotes.so
#4 0x00da44aa in OSFaultCleanupExt () from /opt/ibm/lotus/notes/libnotes.so
#5 0x00da4594 in OSFaultCleanup () from /opt/ibm/lotus/notes/libnotes.so
#6 0x00d757c0 in fatal_error () from /opt/ibm/lotus/notes/libnotes.so
#7 <signal handler called>
#8 0x08b2afe4 in ComputePABDevice ()
#9 0x08b2b1b7 in DocComputePAB ()
#10 0x08b2b895 in DocGetUniquePAB ()
#11 0x08b4f8ab in AppendPABDefinitionRecord ()
#12 0x08b4fc82 in AppendPABReferenceRecord ()
#13 0x08b5c5fc in CEdParagraphBoxData::SaveComputableFields ()
#14 0x08b58b60 in DocUpdateNote ()
#15 0x08adccd4 in DocMailAndSaveExt ()
#16 0x08adceb0 in DocMailAndSaveExtExt ()
#17 0x08adcf07 in DocMailAndSave ()
#18 0x08b1699f in DocQueryExit ()
#19 0x08bbffe2 in DocWindowsMessage ()
#20 0x08ab93ac in EditInstanceMessage ()
#21 0x08c93bf2 in CEditSubprogram::SubMessageProc ()
#22 0x08324980 in CSubprogram::QueryQuit ()
#23 0x0858afa3 in CEditorMonitorSubprogram::QueryQuit ()
#24 0x086186d8 in CDocumentSubprogram::QueryQuit ()
#25 0x083dad19 in IsOKToQuit ()
#26 0x083dae30 in QueryEndSession ()
#27 0x083db587 in NEMCloseAllWindows ()
#28 0x083db99d in EndSession ()
#29 0x0832f146 in MainWndProc ()
#30 0x0045add2 in CallWindowProcW () from /opt/ibm/lotus/notes/libemulator.so
#31 0x0046e9e3 in DispatchMessageAW ()
from /opt/ibm/lotus/notes/libemulator.so
#32 0x0046ea29 in DispatchMessageW () from /opt/ibm/lotus/notes/libemulator.so
#33 0x083454a2 in NEMMainLoop ()
#34 0x08308817 in WinMain ()
#35 0x0830ac80 in main ()
eax 0xfffffdfe -514
ecx 0x0 0
edx 0x0 0
ebx 0x0 0
esp 0xff9ea4cc 0xff9ea4cc
ebp 0xff9ea4cc 0xff9ea4cc
esi 0x0 0
edi 0xff9ea51c -6380260
eip 0x110430 0x110430 <__kernel_vsyscall+16>
eflags 0x296 [ PF AF SF IF ]
cs 0x23 35
ss 0x2b 43
ds 0x2b 43
es 0x2b 43
fs 0x0 0
gs 0x63 99
#0 0x00110430 in __kernel_vsyscall ()
quit
The program is running. Quit anyway (and detach it)? (y or n) [answered Y; input not from terminal]
Detaching from program: /proc/5082/exe, process 5082


ERROR: ld.so: object '/usr/lib/libstdc++.so.5' from LD_PRELOAD cannot be preloaded: ignored.
<@@ Notes Process Info -> Call Stacks for process /opt/ibm/lotus/notes/taskldr @@>
ERROR: ld.so: object '/usr/lib/libstdc++.so.5' from LD_PRELOAD cannot be preloaded: ignored.
prog: taskldr pid(s) : 5223 (Mon Mar 3 09:25:05 CET 2008)
ERROR: ld.so: object '/usr/lib/libstdc++.so.5' from LD_PRELOAD cannot be preloaded: ignored.

[torel@bgo-s-101 IBM_TECHNICAL_SUPPORT]$ file /opt/ibm/lotus/notes/taskldr
/opt/ibm/lotus/notes/taskldr: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 2.6.4, not stripped

[torel@bgo-s-101 IBM_TECHNICAL_SUPPORT]$ LD_LIBRARY_PATH=/opt/ibm/lotus/notes/ ldd /opt/ibm/lotus/notes/taskldr
linux-gate.so.1 => (0x00110000)
libnotes.so => /opt/ibm/lotus/notes/libnotes.so (0x009ae000)
libpthread.so.0 => /lib/libpthread.so.0 (0x00111000)
libresolv.so.2 => /lib/libresolv.so.2 (0x00398000)
libdl.so.2 => /lib/libdl.so.2 (0x0012b000)
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x00130000)
libm.so.6 => /lib/libm.so.6 (0x00223000)
libc.so.6 => /lib/libc.so.6 (0x003ad000)
libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x0024c000)
libndgts.so => /opt/ibm/lotus/notes/libndgts.so (0x0025a000)
librt.so.1 => /lib/librt.so.1 (0x002d0000)
libxmlproc.so => /opt/ibm/lotus/notes/libxmlproc.so (0x0051c000)
/lib/ld-linux.so.2 (0x0098d000)

Will you fix? If not, what is a supported RH OS level? Will it work better if I wrap "notes" and load libstdc++.so.5 ?

Regards,Tore


Feedback response number WEBB7CDNR2 created by ~Rex Asatumiveretsi on 03/03/2008

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